Returns & Exchanges

Returns & Exchanges

We want your linen to feel right at home. Every ZOQ Linen bedding and curtain purchase comes with a 30-night trial.

30-night trial

Sleep on it, hang it, wash it once. If it is not right for your home, contact us within 30 nights of delivery and we will help arrange a return or exchange.

Condition

Items should be unused beyond normal trial and free of damage. Washed items are accepted as part of the trial, since linen is meant to be lived in.

How to start a return

Reach out through our contact page with your order number, and we will walk you through the next steps.

Refunds

Once your return is received and inspected, refunds are issued to your original payment method within 5-7 business days.